Shipping Information
Fast, reliable delivery across South Africa. Learn about our shipping methods, costs, and delivery times.
3-5 Business Days
Standard delivery nationwide
Free Shipping
On orders over R1500
Nationwide Coverage
We deliver across South Africa
Our Shipping Partners
We partner with trusted courier services to ensure your products arrive safely and on time:
The Courier Guy
Reliable door-to-door delivery service with tracking available for all shipments.
Fastway
Fast and efficient courier service ensuring timely delivery across South Africa.
Delivery Times
Standard Delivery: 3-5 Business Days
Available for all orders nationwide across South Africa.
Order Processing: 1-2 Business Days
Orders are processed within 1-2 business days before dispatch.
Breast Milk Jewellery: 5-10 Business Days
Custom jewellery pieces require additional time for creation after we receive your sample.
Important Note:
Orders placed after business hours (Monday - Friday: 9am - 5pm) will be processed the next business day. Delivery times exclude weekends and public holidays.
Shipping Costs
Free Shipping
Enjoy FREE shipping on all orders over R1500. This applies to all products including breast milk jewellery.
Standard Shipping Rates:
For orders under R1500, shipping costs are calculated based on weight and destination:
- •Standard parcels: Starting from R65
- •Exact shipping cost will be calculated at checkout based on your location and cart weight
Tracking Your Order
Stay informed about your delivery with our tracking service:
- 1.
Order Confirmation
You'll receive an email confirmation with your order details immediately after purchase.
- 2.
Dispatch Notification
Once your order is dispatched, you'll receive an email with your tracking number.
- 3.
Track Your Package
Use the tracking number to monitor your delivery progress through the courier's tracking portal.
- 4.
Delivery
Your package will be delivered to the address provided during checkout.
Delivery Areas
We deliver to all areas across South Africa, including:
Please note: Remote or rural areas may experience slightly longer delivery times (1-2 additional days).
Breast Milk Sample Collection
When ordering breast milk jewellery, you have two options for sending your sample:
Option 1: Self-Courier
Send your sealed breast milk sample to our address using your preferred courier service.
Option 2: Collection Service
Add the collection option at checkout and we'll arrange for The Courier Guy to collect your sample from your door at a scheduled time.
Our Address:
Milk Lactation Products
10 Ceres Road
Valtaki Ah, Bronkhorstspruit
Gauteng, 1027
Attn: Naomi - 072 341 8812
Shipping Issues
If you experience any issues with your delivery:
- •Package not received: Contact us if your package hasn't arrived within the expected timeframe
- •Damaged package: Report any damage immediately with photos for a quick resolution
- •Wrong address: Contact us immediately to update delivery details if possible
Need Help?
Contact us at info@milklactationproducts.co.za or call 072 341 8812 and we'll assist you promptly.